Girl Scouts of Western New York

Return and exchange policy

Orders for merchandise viewed through our E-commerce site
can be made on-line and payment made in the form of credit cards or debit cards.

Merchandise can be exchanged in person or by mail within thirty days and must be accompanied by receipt.
(We are not able to exchange or return sale or discounted merchandise.)

On-line orders will be processed and shipped within 10 working days.

Please allow two–three weeks for back-ordered merchandise unless otherwise notified.